write a role-play dialoges for this scenario; Act out two of the following exchanges taking place between a care provider and a client. Morning greeting, General conversation, Answering an enquiry, Handling a complaint. Ensure that these are positive interactions. Write a short account of these exchanges, identifying behaviours you displayed that helped to develop and maintain trust. Switch roles, and repeat. Write you summary below. must demonstrate behaviours in their conduct that allow them to develop and maintain trust with clients. Positive behaviours may include: Being truthful, Giving straight answers, Being respectful, Not letting a personal bad mood show, Being patient, Following through with promises, Taking the time to ask questions about the person, Engaging in friendly conversation, Enquiring about hobbies and interests. Case Study C: Alzheimer’s Mr and Mrs Taylor have been married for fifty-three years. A year ago, Mrs Taylor was diagnosed with Alzheimer’s disease, which has become progressively worse. She often does not recognise her husband and can become very distressed, and at times, aggressive. Mr Taylor wants his wife to stay at home with him, but he is struggling to care for her alone. He wants to do as much for his wife himself as possible, but sometimes needs a little respite time. Mr Taylor is still very mobile and in good mental health, although he has had a knee replacement and still suffers from some stiffness and pain. The couple have adult children, but they do not live close by. Opportunity: Mrs Taylor is distressed and aggressive, Mr and Mrs Taylor are not eating properly Goal: Manage Mrs Taylor’s outbursts, Regular, nutritious meals Strategy: Responsible person(s): Target date: Policies, procedures and protocols 1.All medical advice must be given by a registered nurse or doctor. 2.The organisation’s list of approved providers must be used when organising any service, e.g. food service. 7. Complete the columns ‘Strategy’ and ‘Responsible person(s)’ in the Taylors’ care plan with your own ideas. Consider Mr Taylor’s preferences and strengths and the organisational policies, protocols and procedures outlined in the case study when completing this care plan below. Opportunity: Mrs Taylor is distressed and aggressive, Mr and Mrs Taylor are not eating properly Goal: Manage Mrs Taylor’s outbursts, Regular, nutritious meals Strategy: Responsible person(s): Target date: Case Study B: Stroke Eleanor is a forty-three-year-old single mother to two school-aged children, fourteen and eight years of age. Eleanor had a stroke three months ago. She has recently returned to her home after an extended stay in hospital and is assisted by a visiting carer and her mother. Since her stroke, she is afflicted with the following: Partial paralysis Speech difficulties Fatigue Memory issues. Her children are currently staying with Eleanor’s parents, but Eleanor wants them to return home. However, Eleanor is worried that she will not be able to look after her children properly or respond in an emergency due to her health issues. Opportunity Goal Strategy Responsible person(s) Target date 8. Case Study B, Give three suggestions for how Eleanor’s family could be included as part of the support team. 9. To provide you with an opportunity to identify how to provide support according to duty of care and dignity of risk requirements. 1. What is duty of care? 2. What is dignity of risk? 10. An elderly client is adamant that they want to continue to make their own meals rather than have a worker come in to do it. They have an unsteady hand and have previously burnt and cut themselves. You know that it is unsafe for them to continue making their own meals but need to respect their wishes. What would you do? How would you balance the duty of care requirements with the dignity of risk requirements?
[Answered]: write a role-play dialoges for this scenario; Act…
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