Transparency and Courage 1. What is it about being a learner that can help prevent errors and adverse events? 2. What is it about being a learner that can increase the risk of errors/adverse events for patients? 3. What policies or safeguards could help protect patients and families from a health care team’s inability to recognize a developing problem? 4. Patients enter hospitals assuming that health professionals are watching for complications so that they can “rescue” patients. What factors detract from our effectiveness in making that true – reliably true – for every patient? 5. Helen Haskell has stated elsewhere, “We were in the only place in this country where Lewis’s father and I could not get help for our son…a hospital.” In any other location, she could have called “911”. How do health professionals justify this reality? What policies could eliminate the problem?
[Solved]: Transparency and Courage 1
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