[Verified Answer]: Appointment scheduling; Appointment Book…

Appointment scheduling; Appointment Book Protocols (include a blank sample & a completed Day sheet), Scheduling types employed in the office, Time Units used, Abbreviations used in scheduling, Billing Codes (common for your clinic) Referrals (which clinic/hospitals/specialists you refer to) and Surgery Protocols ………………………………………………./20 B. Asepsis in the office; Protocols for sanitizing, Disinfection, Sterilizing, Autoclave the office (include descriptions of each), Disease Process/ Standard Precautions/Universal Precautions (what & when followed in office), Hand washing Protocols for your office (sign as well) ……………/15 C. Daily routine with opening/closing checklist and during day routine …………………/10 D. Dress code; do’s & don’ts including types of dress, make up, jewelry etc……………. /5 E. Inventory/supplies; (https://regencymed.com/ ) purchase order examples, Invoice example & protocols for dealing with the invoice, Inventory list & types of inventory including who orders/receives/storing protocols including when (show in a map of office) …………/10 F. Office correspondence; letter head, example of a referral letter, protocol how letter is to be written including punctuation style, Mail (who does, when, mail pick up when office is closed for any length of time) ………………………………………………………. /15 G. Telephone technique; do’s/don’ts, Screening Calls Protocols, Message Taking Protocols, Emergency Calls Protocols …………………………………………………